Returns & Exchanges
We want you to be 100% satisfied with your aromatic experience. If something isn't right, let us know within 7 days of delivery.
Return Policy
- Requests must be made within 7 days of receiving your order.
- Products must be in their original packaging.
- Defective or damaged items will be replaced free of charge.
- For hygiene reasons, some opened aromatic products may not be eligible for return unless defective.
How it works
1
Submit Request: Fill out the form with your order details.
2
Review: Our team will review your request within 48 hours.
3
Resolution: We'll contact you with instructions for return or replacement.